Outdated versions
Old CMS and plugin versions are the most common route to a hacked site.
Maintenance
Website maintenance without fires in production.
We take on updates, backups, monitoring and security — and handle small edits within the monthly package. You do not have to find someone new every time a banner changes or the site goes down.
Suitable for WordPress and WooCommerce sites as well as custom PHP projects.
Maintenance is not “fix it when it breaks”. It is regular work after which there is almost nothing left to break: updates land on time, backups exist and get tested, and errors surface before customers see them.
A familiar situation
The site is alive, but nobody looks after it.
The developer who built it moved on. Updates have not been installed for six months. The last backup was made “somewhere on the hosting”. Every small edit turns into a separate search for a contractor and a separate conversation about timing.
Edits wait for weeks
A simple text change queues up behind large development tasks.
Customers report the outage
Without monitoring, downtime is noticed once the enquiries are already lost.
Scope of work
What is included in the service.
01
Core, theme and plugin updates
First on a copy, then on the live site — with the key user journeys re-checked afterwards.
02
Backups
Regular file and database backups with restore testing, not just a checkbox marked “enabled”.
03
Uptime monitoring
We watch uptime, server response time and SSL expiry. We know about a problem before you do.
04
Security
Access rights, admin hardening, form spam filtering, response to suspicious activity.
05
Small content edits
Text, images, banners, prices and new pages within the agreed monthly hours.
06
Error tracking
PHP errors in the logs, broken links, crawl errors in Search Console — we find and close them.
07
Speed
We keep an eye on Core Web Vitals and stop the site gradually gaining weight from new scripts and banners.
08
Report and consultation
Once a month: what was done, what we found and what is worth planning next.
Our approach
A proven path to the result.
- 01 Technical snapshot We review hosting, versions, backups, access and current errors.
- 02 Stabilisation We close the critical items: updates, backups, security, obvious bugs.
- 03 Ground rules We agree what happens every month, how tasks reach us and what response time to expect.
- 04 Regular work Planned maintenance plus your tasks within the package.
- 05 Monthly report We show what was done and recommend the next steps.
Why BiiD
Not a checklist. A system that works.
One accountable partner
No more hunting for whoever can look at the site this week.
Predictable budget
A monthly package instead of unpredictable emergency invoices.
Problems surface earlier
Monitoring and logs instead of a message saying “your site is down”.
The site does not age
Updates and cleanup happen regularly rather than as a panic every two years.
FAQ
Questions we get asked most often.
CMS and plugin updates, backups with restore testing, uptime monitoring, baseline security, bug fixes and small content edits within the monthly hours. Once a month you get a report on what was done.
Yes, that is the usual case. We start with a technical snapshot: code, versions, backups and access. After that we tell you what needs stabilising before regular work begins.
Yes — access to the hosting panel, the site admin and ideally to Search Console and analytics. Without server access it is impossible to take backups or read error logs.
Maintenance is regular upkeep and small edits. Development work covers separate builds: new functionality, integrations, rebuilt sections. We quote larger tasks separately so they do not eat the maintenance hours.
We agree the response procedure at the start: what counts as critical, during which hours we react and how to report such issues. Real timings depend on the hosting and the cause, so we do not promise identical response times for every project.
Services
What we can help with.
Let's talk
Describe the task — we will tell you how to solve it.
Even if you do not end up needing our services. One conversation, after which you have a clear next step.