Legal information
Terms of Use
This page explains how working with us is set up: what a request means, when obligations arise, what we are responsible for and what you are.
What this document covers
These terms cover two things: use of the BiiD.site website and the cooperation that starts after you contact us. By using the site you accept these rules; if something in them does not suit you, write to us and we will discuss it before the work starts, not after.
Specific work is always described separately: in a proposal, a contract or an invoice. If anything there is worded differently from this page, that document prevails.
What we offer
- Website development — from one-page sites to stores and services with user accounts.
- Ready-made websites — templates we adapt to your brand, fill with content and launch.
- Promotion — SEO, visibility in AI answers, search and social advertising.
- Technical maintenance — updates, backups, monitoring, bug fixes.
The scope of work is put in writing before the start in every case. Anything not on the list of works is not included — even if it looks like a small thing.
How an agreement comes about
A request from the site, a message in a messenger or a phone call is an enquiry, not a contract. It commits you to nothing.
An agreement exists once we have agreed the scope, price and timeline in writing and you have confirmed it — by signature, by paying the invoice, or by explicit confirmation in correspondence.
The "Buy in 1 click" form on ready-made site pages creates an enquiry, not a purchase. We reply, clarify the details and only then send an invoice or a payment link.
Prices and payment
Prices on the site are indicative. They show the order of magnitude, not the final amount: the actual price depends on scope, number of pages, integrations and the state of your current site. The final amount is fixed in the invoice or contract before the work begins.
The payment schedule (prepayment, milestones, full payment) is agreed in advance and depends on scope. Third-party costs — hosting, domain, paid plugins, ad budgets, acquiring fees — are paid separately at the rates of the respective services.
Order cancellation and refund terms are described on the Accessibility & Refunds page.
Timelines
We quote realistic deadlines and keep them when the work goes to plan. The plan does not depend on us alone: a pause caused by missing content, access or feedback shifts the finish date by the same amount.
We report any delay on our side immediately, not on the day of the deadline.
What we need from you
- Materials for the site: texts, photos, logo, product or service data — or a separate agreement that we prepare them ourselves.
- Access: domain, hosting, current site, ad accounts, analytics.
- Rights to everything you hand over. By sending materials you confirm that you are entitled to use them.
- Feedback within a reasonable time — this is what most often sets the pace of a project.
We do not publish materials that infringe other people's rights, and we do not take on projects whose content breaks the law.
Rights to the result
After full payment you receive the right to use the site we built for your business: change it, develop it, move it to another host. Your materials — texts, photos, brand — remain yours from start to finish.
Ready-made templates are supplied for use on a single domain unless the invoice states otherwise. Third-party components — themes, plugins, fonts, stock photos — remain under their authors' own licences.
We reserve the right to show completed work in our portfolio. If a project is confidential, tell us and we will not do that.
Limits of liability
We are responsible for the quality of our own work: for the site working as agreed and for fixing our own mistakes.
We do not guarantee specific search positions, traffic volume, number of enquiries or profit. That depends on the market, competition, budget, your offer and algorithms we do not control. Anyone promising such guarantees is promising something they do not control.
We are not responsible for outages of third-party services — hosting, payment systems, ad platforms, delivery services — nor for the consequences of changes that you or third parties made to the site after handover.
The site and its materials are provided "as is". Articles and service descriptions are informational and are not advice tailored to your specific case.
The site's own content
The texts, design, illustrations and code of this site belong to BiiD.site. You may quote materials with a link to the source, but not copy them wholesale onto your own commercial pages.
The project examples in the "Examples" section are demonstration scenarios put together to show our approach. They are labelled as demonstrations precisely because we do not present them as real case studies of specific clients.
Links to other sites
We sometimes link to external resources — documentation, services, demos. We do not control their content and are not responsible for it. By following a link you come under that site's rules.
Disputes and applicable law
We try to settle disputes through negotiation first — it is faster and cheaper for both sides. Write to us describing the problem and we will propose a solution.
The applicable law and dispute resolution procedure are set out in the contract or invoice for the specific work — they depend on who the client is and in which country. If you are a consumer, you keep the rights granted by the law of your country of residence.
Changes to these terms
We may update this text — for example when a new format of work is added or online payment becomes available. The date of the last review is shown at the top of the page. Work already agreed is governed by the version in force at the time of the agreement.
These terms are written in plain language and describe how we actually work. They do not replace legal advice: for cross-border agreements and specific requirements, have the text reviewed by your own lawyer.